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Title

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Network Technician

Description

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We are looking for a skilled Network Technician to join our dynamic IT team. The ideal candidate will have a strong background in network administration and troubleshooting, with a keen eye for detail and a passion for technology. As a Network Technician, you will be responsible for ensuring the smooth operation of our network infrastructure, including the installation, configuration, and maintenance of network hardware and software. You will work closely with other IT professionals to diagnose and resolve network issues, implement security measures, and optimize network performance. Your role will also involve monitoring network activity, conducting regular system updates, and providing technical support to end-users. The successful candidate will possess excellent problem-solving skills, the ability to work under pressure, and a commitment to staying current with the latest industry trends and technologies. If you are a proactive, detail-oriented individual with a strong technical background and a desire to contribute to a growing organization, we encourage you to apply.

Responsibilities

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  • Install, configure, and maintain network hardware and software.
  • Monitor network performance and troubleshoot issues.
  • Implement and manage network security measures.
  • Conduct regular system updates and backups.
  • Provide technical support to end-users.
  • Collaborate with other IT professionals to resolve network issues.
  • Document network configurations and procedures.
  • Perform network performance tuning and capacity planning.
  • Ensure compliance with network policies and procedures.
  • Assist in the design and implementation of new network solutions.
  • Maintain an inventory of network equipment and software.
  • Conduct network audits and assessments.
  • Manage network access controls and permissions.
  • Monitor network traffic and usage patterns.
  • Respond to network outages and emergencies.
  • Train staff on network usage and best practices.
  • Stay current with industry trends and technologies.
  • Participate in on-call rotation for after-hours support.
  • Assist with disaster recovery planning and implementation.
  • Coordinate with vendors for network-related services and support.

Requirements

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  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven experience as a Network Technician or similar role.
  • Strong knowledge of network protocols and services.
  • Experience with network hardware (routers, switches, firewalls).
  • Familiarity with network monitoring and diagnostic tools.
  • Understanding of network security principles and practices.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Detail-oriented with a focus on accuracy.
  • Ability to manage multiple tasks and priorities.
  • Experience with wireless networking technologies.
  • Knowledge of virtualization technologies.
  • Familiarity with cloud computing platforms.
  • Ability to lift and move network equipment.
  • Willingness to work flexible hours, including evenings and weekends.
  • Certifications such as CompTIA Network+, Cisco CCNA, or similar.
  • Experience with VoIP and telephony systems.
  • Knowledge of scripting languages (Python, Bash) is a plus.
  • Commitment to continuous learning and professional development.

Potential interview questions

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  • Can you describe your experience with network troubleshooting?
  • What network monitoring tools have you used in the past?
  • How do you stay current with the latest network technologies?
  • Can you provide an example of a complex network issue you resolved?
  • What steps do you take to ensure network security?
  • How do you prioritize tasks when managing multiple network issues?
  • Describe a time when you had to work under pressure to resolve a network outage.
  • What experience do you have with wireless networking?
  • How do you document network configurations and changes?
  • Can you explain your experience with network hardware installation?
  • What is your approach to providing technical support to end-users?
  • How do you handle network performance tuning and capacity planning?
  • Describe your experience with network access controls and permissions.
  • What role do you think network technicians play in disaster recovery planning?
  • How do you coordinate with vendors for network-related services?
  • What certifications do you hold related to network technology?
  • Can you discuss your experience with VoIP and telephony systems?
  • How do you manage network updates and backups?
  • What scripting languages are you familiar with?
  • How do you ensure compliance with network policies and procedures?
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